We will write small value in invoice to help you get rid of tax. any import tax, duties is not included in the price. any questions please contact us or your country Custome office. thanks
This is duvet cover set do not include any filling or pillow fillin, if you need filling, please leave me a messager.
The duvet cover with zipper, please open it and put same size comforter into it. that will be thick and warm as picture. if you need comforter please open this link we can provide discounts price. thanks
With the difference in the measurement method, please allow 1-3cm in size deviation.
All the bedding sets have wholesale price for reseller. Please contact us if you are willing to join us.
For Russian Customers, pls kindly USE YOUR FULL NAME to place the order, thanks!
because long distance transport, the bedding set is not so flat as picture, please wash and iron it, will be flat and beautiful as the picture.
we have made the package is tight, because long distance, when you open it please take care not cut it. thanks
If you buy two pieces or more in my store can enjoy off 5% discount
60S Egyptian cotton fabric, high count and density. tribute silk process. silk soft feeling. use pure reactive printing and embroidery, bright colors, high color fastness, protect health.
Now buy the item, not only enjoy discounts but also you can get a cotton towel.
If you buy two pieces item in my shop, you can get two pieces.
We will ship it out within 24hours, by TNT, Fedex, UPS, DHL, EMS. TOLL, Aramex,China Post Registered Air Mail,ePacket.
you may add a spoon of salt in to the cold water; the water must be less than 30 degrees centigrade. And next time, you may wash our bedding sets in the wash machine, of course, not necessary to add the salt any more.
If you like our products, please kindly give us 5 stars feedback. Of course, when you have anything unsatisfied, you may also tell us, we will try best to solve the problem till you may give us 5 stars. I believe you must be pleasantly surprised when you receive your order.
All forms need to go through Escrow.Payment methods(all credit card payment will go through Escrow):after you bought the item, an email with checkout procedure will be send to your order email adress. you may also click the”checkout” or “pay now” button to complet the checkout, if you dont have alixpress acount,you can send money to peraonal payment and send your adress (include zipcode and phone) to me,then i can send the goods to you. thanks
Notice for buyers
we will write “sample” or “gift” on the package in a lower vaule to help you get rid of tax.so please check with your local customs office to confirm what these additional cots will be
Brazil customsers,please leave us your CPF(Tax Id Code) to us after your order to make your order process faster. thank you
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of Top Home For You (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://tophomeforyou.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.